Support
If your question isn't answered below, email us at the address at the bottom of this page. We usually respond to every request within 48 hours.
Frequently asked questions
Is it really free?
Five analyses, no account needed. Like it, Pro unlocks unlimited use, priority queue, deeper sources. Don't like it, close the app — we never asked for a card.
What happens to my data?
The link you share is processed during the analysis, then unlinked from your account and deleted. We don't sell it. We don't train on it. Nothing left behind.
Which platforms work?
Instagram, TikTok, YouTube, X (Twitter), and LinkedIn. Reddit and Threads are on the roadmap.
What happens when the AI is wrong?
Every analysis has a flag button. Tap it — the report lands with a human editor, and future analyses of the same content get updated.
How do I cancel Pro?
App Store › Profile › Subscriptions. One tap. After you cancel, you keep using Pro until the cycle ends.
Still need help?
Email us at support@fact-ai.app. We usually reply within 48 hours.