Support
If your question isn't answered below, email us at the address at the bottom of this page. We usually respond to every request within 48 hours.
Frequently asked questions
Is it really free?
A free account gets you five analyses. Like it, Pro unlocks 30 analyses a month and deeper sources. Don't like it, close the app — we never asked for a card.
What happens to my data?
The link you share is processed during the analysis, then unlinked from your account and deleted. We don't sell it. We don't train on it. Nothing left behind.
Which platforms work?
Instagram, TikTok, YouTube, X (Twitter), and LinkedIn.
What happens when the AI is wrong?
Every analysis has a flag button. Tap it — pick a reason (wrong score, wrong source, missing info) and the report gets recorded. That record is what we read when we fix the system. We don't promise an automatic correction: for something urgent, email us at the address below, and Pro accounts can re-run the analysis.
How do I cancel Pro?
App Store › Profile › Subscriptions. One tap. After you cancel, you keep using Pro until the cycle ends.
Still need help?
Email us at dev@fact-ai.app. We usually reply within 48 hours.